portfolio communications
Process
solutions
Strategic Process
Our Strategic Process drives value from both vendor and client sides. Our interactions with vendors serve only one purpose: improving the outcome of our client’s projects by helping them meet their goals. You are our priority, and we are dedicated to your success. Our vendor-neutral approach guarantees unbiased recommendations for services and solutions that you may wish to consume.
Insights and lessons learned from this process are applied to our Project Process to help improve results. The information learned can lead to changes to decisions and strategy to the benefit of our client’s evolving ecosystem.
Portfolio believes that true alignment with a client or agency can only be achieved together through strategic planning and whiteboard sessions. These sessions serve to provide context for the projects, aligning them with the overarching objectives. All technology is interwoven together. The more we understand the underlying fabric and requirements, the better outcome we can deliver when doing work on an individual thread.
While our vendor diligence is constant, the engagement with our client is customized to their desired cadence. The resulting output of our strategic process is consistent across our clients:
- Identify cost reduction opportunities
- Quality improvement feedback
- Recommendations for modernization opportunities to align with strategic initiatives
- Alternative vendor funding options (limited time programs to reduce costs)
Our strategic process is key to every project we execute together. By aligning with stakeholders involved in the procurement and consumption of technology, we reduce many of the risks associated with any IT project.
solutions
Project Process
Ensuring success in any project requires attention to detail and constant oversight. Our process will help hold vendors accountable and ensure ITS delivers services above expectations.
Our role doesn’t end with implementation; we are a long-term partner ensuring our vendor recommendations continue to deliver value after deployment. At Portfolio we remain actively engaged, so that we can continue to assist with the following areas:
- Vendor Key Performance Indicator (KPI) Monitoring
- Cost Optimization Review
- Lifecycle Management
- Vendor Cost Reporting/Telecom Expense Management
- Continuous Improvement Methodology
- Proactive Renewal Management
The graphic below represents an example of the steps we track for each engagement. This High-Level Schedule we would use as a goal for a network project. However, Portfolio customizes this to align with each client’s internal processes and each project’s requirements.
